Quality Question Bank
for Exam preparation

Q2. Crosby’s approach to management is

1. ISO
2. A problem that can never be solved
3. Absolutes of Quality Management
4. Interim Management

Q3. In a six sigma improvement project the least experienced individuals are:

1. Red Belts
2. Master Black Belts
3. Green Belt
4. Black belts

Q4. What must you include when reporting an ANOVA?

1. Standard deviations, Degrees of freedom, Means, F statistic, P value
2. Standard deviations, Means, F statistic, P value
3. Standard deviations, Degrees of freedom, Means, F statistic
4. Degrees of freedom, F statistic, P value

Q5. The primary components of quality management are quality ______________.

1. insurance, assurance, and warranty
2. inspections, certifications, and validations
3. philosophy, assurance, and control
4. form, fit, and function
5. reliability, maintainability, and availability

Q6. Which of the following should be reviewed by the organization to identify requirements for operations that realize products or deliver services in order to ensure compliance with specifications?

1. Inability to comply with contractual requirements
2. Training and competence of people
3. Problem conception
4. Irrelevant statutory and regulatory requirements

Q7. Inspection, scrap, and repair are examples of ______________

1. internal costs
2. external costs
3. costs of dissatisfaction
4. societal costs

Q8. Kaizen is a ______________ process, the purpose of which goes beyond simple productivity improvement.

1. weekly
2. daily
3. monthly
4. annual

Q9. Which of the below is not one of the seven quality management principles?

1. Customer focus
2. Leadership
3. Planning
4. Improvement

Q10. Failure Mode and Effects Analysis, which prioritizes different sources of error, is used in _________________ stage.

1. Define
2. Measure
3. Improve
4. Analyze